Spotted in Howick this afternoon — a little bit of wisdom from another age (or New Age?)

This is good advice. Rather than indulging our reflexive fight/flight/freeze instincts when we strike conflict, it’s best to look for ways to meet other people’s interests — and get your own needs met.

Sometimes that means compromise. It doesn’t have to be sour, or bitter.

Sometimes it means standing in scorn. We’ve discussed that before. Be true.

I’ve learned (and continue to learn) that negotiation is the key business life skill.

I’m flawed, at times volatile, and my behaviour can be seen as ‘too emotional’ at times, but I’m strongly committed to seeking agreement by negotiation, where I can.

The hostile alternatives are often extremely unpalatable. To all sides.

– P